FAQs
Online orders
Select the account icon at the top right of your screen, then choose “Create an account” and register using your email address.
If a piece is currently unavailable, you may select “Notify me when available” on the product page and enter your email address. You will be informed as soon as it returns.
Our gift packaging is coming soon.We will be offering the option to add gift packaging, including a gift box and gift bag at checkout for an additional €5, perfect for thoughtful occasions.
Yes, our packaging is thoughtfully designed to be biodegradable, reflecting our commitment to more conscious practices.
Jewellery Information
Each piece is crafted from sterling silver (925) or stainless steel, and finished with 18k or 14k gold, or rhodium plating to enhance both its brilliance and durability.
Yes, our jewellery is waterproof. However, we always recommend avoiding contact with water, as it can seep through small gaps caused by scratches and may reduce the shine of the jewellery over time.
Our jewellery is tarnish resistant and water resistant.
Sterling silver may naturally develop a soft patina over time—this is a natural and reversible surface reaction.
Stainless steel is inherently durable and highly resistant to tarnishing.
Our plating adds a protective layer; however, its longevity depends on care and wear.
Onirique's gold plating is a delicate layer of 18 carat or 14 carat gold applied over the base metal, offering a warm, luminous finish while remaining more accessible than solid gold.
Rhodium is a rare, precious metal that imparts a bright, mirror-like sheen, while enhancing resistance to tarnish and surface wear.
Our gold and rhodium finishes create a gentle, skin-friendly barrier, making our pieces suitable for sensitive skin.
The longevity of plating varies depending on wear and care. With mindful handling, it can last for years, gradually softening over time.
To preserve its beauty:
- Store in a dry, protective pouch
- Avoid contact with fragrance, and chemicals
- Remove before showering or swimming
Gently clean with a soft cloth (dry only)
Our jewellery are made using carefully selected, skin-friendly materials and is suitable for most wearers. As sensitivities vary, we recommend those with known allergies to test wear before prolonged use.
Payment
We accept Visa, Mastercard, Apple Pay and Shop Pay, offering a seamless and flexible checkout experience.
Protecting your data is of utmost importance to us. All personal and payment information is handled with secure encryption, ensuring a safe and confidential transaction at every step.
All prices displayed on our website include applicable taxes.
For orders shipped outside the European Union, import duties and taxes are not included and may be applied upon delivery, depending on the destination.
Loyalty program- Onirique club membre
Visit our club membre page for more information.
You do not accumulate loyalty points by purchasing products on sale.
Further assistance
Our Customer Care team is available at customerservice@oniriqueparis-fr.com
Do You Have Any Question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
